You need an internet connection to install and set up the app for the first time. After setup, you can collect data offline. The app is intended for Managers and Field Officers. Organization Admins manage the account from the web dashboard. Have your Terriqon sign-in details ready before you begin.
Install on iPhone or iPad
Use Safari for the steps below.1
Open Terriqon in Safari
Open Safari and go to app.terriqon.com.
2
Open the Share menu
Select the Share button—the square with an upward arrow. Its position depends on your Safari tab layout.
3
Add Terriqon to your Home Screen
Scroll through the available actions and select Add to Home Screen.
4
Confirm the installation
Enable Open as Web App if that option appears, then select Add in the upper-right corner.
5
Open the app
Close Safari and select the Terriqon icon on your Home Screen. You can now open it like any other app.
Install on Android
Use Chrome or another Chromium-based browser.1
Open Terriqon in your browser
Open Chrome or another Chromium-based browser and go to app.terriqon.com.
2
Start the installation
If an Install app or Add to Home screen prompt appears, select it. If you do not see a prompt, open the ⋮ menu in the upper-right corner and select Install app or Add to Home screen.
3
Confirm the installation
Select Install to confirm.
4
Open the app
Select the Terriqon icon on your Home screen or in your app drawer.
Updates
You do not need to reinstall Terriqon when a new version is released. The installed app loads updates automatically when you open it while connected to the internet. Open the app online periodically to receive the latest fixes, improvements, and features.Troubleshooting
- Add to Home Screen is missing on iPhone or iPad. Confirm that you opened app.terriqon.com in Safari. If the action is still missing, scroll to the bottom of the Share menu, select Edit Actions, and add Add to Home Screen.
- No installation prompt appears on Android. Open the ⋮ menu and select Install app or Add to Home screen. If the option is unavailable, Terriqon may already be installed. Check your app drawer.
- The app does not open or shows a blank screen. Connect your device to the internet, fully close Terriqon, and open it again to complete setup or load the latest version.